windmill restaurant alton towers tripadvisor

We absolutely loved reading about your visit as we always look for both a refreshing and honest view of the resort and we can see overall that this was provided within your review.Thanks once again, and we do hope that we may look forward to welcoming you back to the Resort in the very near future.Best WishesAlton Towers Resort. We went to breakfast 15 minutes early and were told quite rudely 'no, return in 15 minutes'. Just returned from a spur of the moment stay to CBebbies hotel. We absolutely loved reading about your visit as we always look for both a refreshing and honest view of the resort and we can see overall that this was provided within your review.Thanks once again, and we do hope that we may look forward to welcoming you back to the Resort in the very near future.Best WishesAlton Towers Resort. more. I asked Alex if I could pay the bill but he advised me it had to be Corey as he was our waiter but he kindly went away to get Corey yet again.We also witnessed Corey huffing loudly when someone else at another table had asked him for something. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Defo the highlight of our trip. Dear Perrie P,Thank you for taking the time to review your visit to the Cbeebies Land Hotel on Trip Advisor.As with any amazing new and exciting development, we're very grateful for all feedback, as it allows us to ensure that we're delivering the most amazing experiences to every single guest who stays with us.We loved to see that you enjoyed several different aspects of your short break and that you found many aspects to your stay in which were suitable. Hi there DrRuby,It is amazing to hear that you had a great stay and we do want to thank you for the wonderful 5* review. Cold pancakes and waffles. We later learned that we should have been informed about priority access the following morning in Cbeebiesland but nobody at the time had seemed like they were really bothered about making much of an effort to welcome us. The room was clean, comfortable and very nicely decorated although nothing more can be said than that. Once we had finished our main, we sat for at least another 15 minutes with dirty plates in front of us whilst Corey passed us a few of times. The food in the windmill restaurant is beyond terrible!! There’s everything from a bottle warmer, baby bath, toddler step and toddler toilet seat. Thanks once again, and we do hope that we may look forward to welcoming you back to the Resort in the very near future.Best WishesAlton Towers Resort, Wow!!! Click here to learn more or control your settings. However, behind all the whistles, bells and colour its location is a good 10 minute walk to the monorail (with small children) and another wait amongst the hustle and bustle to wait, ride and finally enter the park.This Hotel is clearly aimed at families with little, young children who carry a lot of baggage. The service wasn't too bad although it was slightly slow at times which given the fact the restaurant wasn't busy was slightly annoying. The rooms are everything you could ask for when you have children ranging from newborn (cot, bottle warmer) to toddler ( integrated child loo seat, step stool, night lights)!The restaurant decor is a kiddy paradise too although the menu was not overly impressive ( the cocktails for mummy and daddy made it better! Corey T was our ‘waiter’ - not that he did much.Firstly he did not come to greet us or get a drinks order. Our restaurant teams love doing the birthday dance and will be really pleased to hear that you all enjoyed it. We arranged a birthday cake and sadly that too was disgusting. There needs to be some kind of separate, faster access as this is a real obstacle for some young families. Looking around in the restaurant many younger staff seemed lacklustre and fed up. More, Dear Amanda H,Thank you for taking the time to complete a review on Trip Advisor for our Resort, we really do appreciate receiving comments from our guestsWe loved to see that you enjoyed several different aspects of your short break and that you found many aspects to your stay in which were suitable. I’ll never forget Sarah and some of her team singing and dancing to my son on his 1st birthday at breakfast (15th August 2018) - it was something really special. The 'bellboys' (in reality mostly men on their late middle age in costume) were enthusiastic and welcoming, front desk were efficient. Good Afternoon holbol2,An incredible 5*'s!! ), Ask andrewjamesbell about CBeebies Land Hotel, Ask Sightsee728941 about CBeebies Land Hotel, Hotels near (MAN) Manchester Intl Airport, Hotels near (BHX) Birmingham Intl Airport, We compared the lowest prices from 7 websites, We compared the lowest prices from 3 websites. My husband said the waffles were the best he's had. Please see our partners for more details. Tea in the windmill restaurant was nice although the staff needed to paint some smiles on their faces! He was nothing like Sarah and her team. The entertainment for my son was excellent with different shows and the selection of food in the restaurant was good.The hotel is deceptive, from the outside you wouldn't think much, just a standard hotel with a plane and a rainbow outside but when you go inside it is a toddler paradise. On the opposing side we were also sorry to see that various issues arose during your time with ourselves and that they did impact on your stay.Rest assured that all of your constructive points have been taken on board and we will use your review to improve our resort as a whole,We do hope to see you again soonBest Wishes,Alton Towers Resort. Everything really has been thought of!Friendly staff and really fantastic entertainers.Constant meet and greets or shows. This review is purely about the hotel and not the parks (which are fantastic). The hotel staff were very warm and welcoming. Yes, it is expensive but we left there with wonderful memories and two happy children.The hotel certainly makes children their priority, however, there is a bar for the adults when watching the evening shows. AltonTowersCS, Customer Service Host at CBeebies Land Hotel, responded to this review. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Dear Patrick M,Thank you for taking the time to complete a review on Trip Advisor for the Alton Towers Resort, we really do appreciate receiving comments from our guests.All feedback is welcomed as this helps us to improve our standards, service and facilities for our guests.This is something that will be shared with the relevant teams for them to take the relevant action where required.

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