plantronics headset keeps saying "mute on"

this time plantronics CS on the phone agreed it must be an explorer 50 problem and have agreed to change it under the 2 year warranty, its only 3 months old. Align the ear tip with the notch facing the microphone as shown. Q. I don’t hear a dial tone in the CS540 headset. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Q: Ask them to verify both the headset jack and hook switch features are enabled for your extension. Direct Connect Headsets Rotate the headset up. Align the ear loop as shown and insert it onto the headset. I now have the Plantronix voyager Legend headset, and it seems I have muted the microphone so I can’t talk or give it a voice command. Plantronics explorer 50 BT headset keeps.. |__Grandstream Should that be the case though, then we can replace it, if still within warranty. Dterm Series, DSX Headsets The headset already gives an in-ear “mute on”, “mute off” (configurable). Teams Headsets. I have a Plantronics Focus UC and UC5200, both devices play the “Mute On” and “Mute Off” message. DP5xxx, DKT3xxx Headsets Q. 1120e 1140e 1150e If you do not hear a dial tone on your handset, then contact your company’s telecommunications department. SPA 3xx, 5xx, 9xx Headsets If you do hear a dial tone on your handset, adjust the configuration switch on the base. Note If you don’t hear an echo but your callers report an echo, adjust the configuration switch. If the problem persists, ensure the phone is off the hook. We use lots of CS50's, CS55's, CS70's, some Savi models so maybe you could provide the name of the Headset. You may hear static as your headset is going out of range; move closer to the base. so i contacted Jabra: I apologize for the inconvenience you experienced with your Jabra Talk. I'm sorry but I can't find the model w01a that you are referencing to try, and help troubleshoot this issue. Partner Headset DIRECT CONNECT RJ9 HEADSETS FOR: |__Avaya More Talk time will be reduced when operating in wideband mode or if the headset is used consistently a far distance from the base. |__Mitel If you do hear a beep, the headset may no longer be linked to the base. I never had this problem with plantronics M50 and previous IOS and iphone 5s. This is built in to the firmware on the headset itself. Simply download the Plantronics hub (application) on your device. Be sure the notch in the ear tip faces the microphone. Plantronics CS540 Wireless Headset Setup and Troubleshooting For product information or order a Plantronics CS540 go HERE instead Q. |__Plantronics If you are on a call and the headset battery is critically low, you will hear a repeated single beeps every seconds indicating the battery is low. Gently pull the ear tip from the headset. |__Avaya It will be interesting to see if this solves the problem because i am just about fed up with not getting a great deal of help, in terms of diagnosing this problem, and virtually nothing here....what is the point of this community forum? Wireless Headsets In response to raina_b22. The next time you power on, the headset will go into pairing mode as the first time you powered your new Jabra headset on. How do I adjust the CS540 so it fits correctly? To ensure replacement batteries meet Plantronics high quality standards and for optimal performance, use only OEM replacement batteries by Plantronics. To optimize the position of the headset, push the headset in so the microphone is close to the corner of your mouth. I never had this problem with plantronics M50 and previous IOS and iphone 5s.

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